What are the shipping costs and timelines?
We provide FREE SHIPPING across CANADA and the USA. We also provide FLAT RATE SHIPPING to Mexico, Australia and several other countries, please see check out for charges. Orders to the USA will be delivered by either USPS or UPS only and in Canada, by Canada Post.
Orders made for coffee or tea products are generally shipped out within 3 business days, with the exception of holidays while t-shirts / sweaters/ hoodies which are produced on demand are shipped within 3-6 business days during off-peak periods and within 9-12 business days during peak periods. Customers in the Greater Toronto Area (GTA) usually receive their orders within 2-5 business days after the order has been shipped, while all other customers in Canada usually receive their order within 5-8 business days. Customers across the United States usually receive their orders within 5-10 business days. Customers in Mexico and Australia usually receive their orders within 10 business days, but the COVID-19 epidemic may increase shipping times.
Please note that we are not responsible for any lost or damaged parcels through flat rate shipping.